The Short type: if you are on the lookout for a unique engagement ring or special anniversary present, Leibish & Co. features a strong inventory of top-notch, colorful, and conflict-free diamonds and gems. The family-run company has been running online since 1998 with your own touch which has earned repeat business worldwide. Leibish & Co. makes it simple buying free stones or perhaps to use the free “Design a” instrument to take your perfect little bit of jewelry alive. With many years of experience and strong workmanship under their belt, Leibish & Co. is on the brink of expanding their inventory to watches and other add-ons.
When Leibish Polnauer founded 1st on-line diamond company in 1998, it got almost an entire day to upload one picture and information to his web site â but he was a visionary exactly who saw potential for the fledgling arena of ecommerce. “When he views the potential in a concept, he can do everything in the capacity to progress with-it,” mentioned Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish developed an effective, family-run process along with his spouse and kids helping in leadership positions. They have cultivated an effective internet business with practices located across the world. Leibish & Co. is actually a leader in special colored diamonds and gems that are difficult to get elsewhere. Their expensive diamonds are also conflict-free, which will be an important factor for many shoppers.
“individuals arrived at all of us simply because they find some thing slightly various, some thing a little more unique than the rest of us features,” Benji mentioned.
While Leibish & Co. supplies top-notch old-fashioned diamonds, the firm specializes in colorful, distinctive precious jewelry. Whenever questioned the reason why the business enterprise provides such a higher buyer return rate, Benji rapidly pinpoints the primary reason.
“It really is a mixture of exemplary services and products, great service, and precious jewelry designed towards the greatest amounts of brilliance,” he mentioned. “The precious jewelry we make is not your everyday, mass-produced particular product. Each piece is tailor-made to completely fit the diamond or gem picked by the client.”
A family group Affair With individual Service
Leibish & Co. is actually a genuine family company, with Leibish’s household members playing crucial functions within the company.
Leibish serves as creator and chairman of organization, while their girlfriend, Rosi, will be the company’ occasions management. Their particular oldest child, Chavi, serves as top honors Jewelry Designer â basically a massive responsibility since custom jewelry comprises significantly more than 50% of the businesses company, Benji said.
Leibish’s oldest boy, Yossi, could be the President of Leibish & Co. Another child, Shmulik, that is a graduate with the Gemological Institute of The usa, could be the main Diamond Buyer your company. “Shmulik is actually, honestly, certainly the majority of talented shade diamond experts in the industry,” Benji stated.
Leibish’s son Itzik is the company’s COO and runs its nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, will be the businesses CFO.
“As one of the longtime people in the group, I can tell you that, although there is no connection, they think about myself, yet others, section of their loved ones,” Benji mentioned. “all of us bring our own knowledge into company, but collaborate to consistently develop the business.”
Clients are also handled like family members at Leibish & Co., in which the business invests energy into individual service and revenue. “If you have ever dealt with one particular agent, including, this is the same individual you can expect to always cope with, it doesn’t matter what you are phoning or writing in approximately,” Benji mentioned. “do not have confidence in passing clients around to different divisions if they have a question or specific concern they want to deal with.”
Customers result from All Over the World
Leibish has actually many various kinds of clients: you’ll find customers, just who largely shop through site, stores, and the ones during the trade business, which typically go to the business’s main workplaces in New York, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are from the United States. The then most well known market is actually Canada, with great britain, Australian Continent, Hong Kong, as well as the remainder of Europe.
Customers at every level of existence store at Leibish & Co., though most are involving the centuries of 35 and 54, Benji said. Moreover, the business garners about 300,000 web site check outs every month â and helps to keep almost all of the clients finding its way back.
“With over a 70per cent return customer rating, we continue to be one of the most famous companies inside our market,” he said.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks top-quality precious jewelry, but also preserves inventory freedom, specifically for on line customers, Benji said. The company offers a huge selection of loose diamonds and precious gemstones, but their important items are personalized jewelry projects.
“We keep big assortment of multicolor diamond and gem stone jewellery, with some with the rarest colors actually seen,” the guy mentioned. “We are known well by the bread-and-butter products â yellowish diamond and red diamond involvement rings. However, we offer diamonds of almost every color, and important gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless expensive diamonds, also, but our knowledge is in the world of tone.”
For consumers who have one thing in your mind and need help that makes it possible, Leibish & Co. offers a “Design a” precious jewelry instrument, which Benji mentioned is actually its most well known item.
“normally, when searching for a particular portion, men and women often desire specific stones and establishing types they’ve currently fallen deeply in love with,” he mentioned. The “Design a” device enables customers to construct a piece utilizing the material, establishing, and material regarding choice.
“it permits these to bring their unique hopes and dreams to life â with our knowledge in workmanship,” Benji told all of us.
Extras & brand new Online Tools waiting for you for Leibish & Co.
since it appears toward the future, Leibish & Co. is gradually changing toward higher-ticket items and a lot more product diversity. The organization seems comfy branching out over new products due to the commitment and love it relates to most appropriate their current projects.
“We have discussed adding numerous extras â such as for instance luxury watches, purses, plus pencils,” Benji mentioned. “But we made a decision to wait until we first perfected our very own primary line of item, that is diamond jewelry.”
Leibish & Co. is also searching for ways to continue refining their preferred web site, as well. A proven way it intentions to enhance its on line experience is through presenting augmented truth characteristics, that may offer virtual consumers a lot more of an in-store knowledge.
As a business enterprise featuring its roots in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional sector which views modification because the exclusion, maybe not the guideline.